Despatch & Shipping Information

Sea Freight  and Courier Service options

Despatch

We check every order personally before it leaves the premises. Currently it is taking approximately 10-14 working days to process an order (excludes delivery time) from the time an order is received.  Limited stock is currently available and we recommend to place your order to avoid missing out.  

Delivery and Shipping

If you are unsure if freight costs cover your location or your location is not mentioned below, please contact us for an individual quote.

Insurance

All items are fully insured during shipment by KinderPod.

Tracking

Upon dispatch of your order you will be provided with an on-line tracking number to monitor progress of delivery.

New Zealand

Transported directly to a street address by Main Freight Transport with a consignment number. Items generally arrive within 10 working days from leaving a KinderPod store. Cost is for Regional delivery only, not Rural delivery. Please contact us for extra cost for Rural delivery. 

*$100 per carton

Australia

Couriered directly to a street address by either Fed Ex with a tracking number. Delivery is generally10 working days from the time it leaves New Zealand's KinderPod store. Cost is for Regional delivery only, not Rural delivery.  Freight cost is to the Australian border only.  Any Australian custom tax incurred is the responsibility of the receiver - DAP Service.

International Orders (UK)

Courier Service (airfreight)

Orders sent by courier service (air freight) is a door to door service provided by Fed Ex with a tracking number. Items generally arrive within10 -14 working days from the time your order leaves a store. Cost is for Regional delivery only, not Rural delivery.  Freight cost is to the country border - DAP Service.  Any customs tax incurred is the responsibility of the receiver.

*Australia: NZ $395 .00
*United Kingdom & Ireland : NZ $550
*Europe: NZ $950
*USA & Canada: NZ $750
*Other Countries: Please contact us for a shipping quote

*Please note international freight does not include custom's tarrif, duty or taxes incurred at the border of destination.  These additional costs are the responsibility of the purchaser/receiver.  All orders are non refundable.

Sea Freight (suspended)

Due to the Yemen conflict sea freight is currently suspended due to lengthy delivery time frames which could cause customer disappointment.

*Please note international freight does not include custom tarrifs, duty or taxes incurred at the border of destination.  These additional costs are the responsibility of the purchaser/receiver.  All orders are non refundable.