Shipping Information

Delivery and Shipping

KinderPod dispatches our products directly from a warehouse from New Zealand and/or China. We ensure that every item is personally checked before it leaves the premises. 

If you are unsure if freight costs cover your location or your location is not mentioned below, please contact us for an individual quote.

Insurance

All items are fully insured during shipment by KinderPod.

Tracking

Upon dispatch of your order you will be provided with an on-line tracking number to monitor progress of delivery.

In a Hurry?

If you need your KinderPod travel system urgently, please contact us and we can arrange an immediate dispatch (extra costs & conditions apply).

New Zealand

Transported directly to a street address by Main Freight Transport with a consignment number. Items generally arrive within 10 working days from leaving a KinderPod store. Cost is for Regional delivery only, not Rural delivery. Please contact us for extra cost for Rural delivery. 

Australia

Couriered directly to a street address by either DHL or Fed Ex with a tracking number. Delivery is generally arrive 10 working days from the time it leaves a KinderPod store. Cost is for Regional delivery only, not Rural delivery.  Freight cost is to the Australian border only.  Any Australian custom tax incurred is the responsibility of the receiver - DAP Service.

International Orders

Couriered directly to a street address by DHL or Fed Ex with a tracking number. Items generally arrive within 7-10 working days from the time your order leaves a store. Cost is for Regional delivery only, not Rural delivery.  Freight cost is to the country border - DAP Service.  Any customs tax incurred is the responsibility of the receiver.

Cost

New Zealand : $100.00
*Australia: NZ $395 .00
*United Kingdom & Ireland : NZ $550
*Europe: NZ $550
*USA & Canada: NZ $700
*Other Countries: Please contact us for a shipping quote

*Please note international shipping does not include custom tarrifs, duty or taxes incurred at the border of destination.  These additional costs are the responsibility of the purchaser/receiver.  All orders are non refundable.