Returns & Exchanges


Orders are non-refundable.

Repairs and Exchanges

All KinderPod products are guaranteed for 12 months from the date of purchase against faulty workmanship or materials. If the item arrives and is found to be faulty then KinderPod will reserve the right to either repair or replace . Please contact us within 24 hours of identifying the issue to arrange how to return or repair the goods.

International Purchasers

Refunds are not available to International purchasers, however, if there is a faulty part then please contact us and we will discuss if a replacement part can be shipped to you. Freight costs will be at KinderPod’s sole discretion and will be determined by the nature of the fault.